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    Email: reservations@absolutealpine.com.au  
 
 
 
   
 
 
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Customer Satisfaction Survey

Thank you for choosing Absolute Alpine for your holiday escape. Our goal is to provide an experience that exceeds your expectations and your feedback is very important to us.

Please complete the Customer Satisfaction Survey below. You will only need to complete those items you experienced during your stay.

Just by completing this survey, you will go in to the draw to win an alpine escape this Summer.

* Mandatory Fields
*First Name:
*Last Name:
*E-Mail Address:
Reservation Number (if known)
*Property Name:
*Arrival Date
Reservation:
 
Excellent Good Fair Poor No Opinion
Did you find the information you wanted easily on our website?
Courtesy and efficiency of reservation consultant?
Were you satisfied with the amount of information provided to you?
Were you satisfied with the accommodation recommended to you by Absolute Alpine?
Comments:  
Check-In:
 
Excellent Good Fair Poor No Opinion
Efficiency of Check-In:
Responsiveness to Requests:
Provided with sufficient information prior to arrival?
Comments:  
Accommodation:
 
Excellent Good Fair Poor No Opinion
Cleanliness and presentation of accommodation
Property Facilities
Overall Experience
Comments:  
Equipment Hire
 
Excellent Good Fair Poor No Opinion
Courtesy and efficiency of hire staff
Quality of hire equipment
Comments:  
Alpine Resort:
 
Excellent Good Fair Poor No Opinion
Layout and presentation of resort
Resort Staff
Snowsports Instructors
Resort Facilities
Comments:  
We value and reward employees who make your experience more enjoyable – did any employee exceed your expectations?
How could we have improved your stay at your chosen accommodation?
*Do you recall how you first heard about Absolute Alpine?
*Would you recommend us to a friend? Yes No
*Would you book with Absolute Alpine again? Yes No
Additional Comments:  
The Australian Alps are a year-round destination.
Have you travelled to the alpine regions outside of winter? Yes No
If not, would you consider this? Yes No
Which of the following would you be interested in?
Mountain Biking Bushwalking 4-Wheel Driving Fly Fishing
Abseiling Water Sports Horse Riding Lure Fishing
Quad Bike Riding White Water Rafting        
We appreciate your business and look forward to your next visit! Your comments may be posted in the Guest Comments Section with your first initial and last name.
Please check this box if you do not wish to receive further promotional material from Absolute Alpine

You might be asking, why should I give you my real email address?
Absolute Alpine are an alpine travel company run by alpine enthusiasts for alpine enthusiasts. We will not sell your name or contact information or provide it to any third party. We won’t send you anything that you don’t ask for! Most importantly, in today’s highly competitive travel market, Absolute Alpine can secure great deals and bonus offers that are not yet available online. So don’t be afraid to give us your information – we respect your privacy!
 

Note: Security Code is case sensitive.
 
   
 
 
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Absolute Alpine  ACN 134 576 275          Tel: 1300 278 483            Fax:  +61 2 6451 3838                        PO Box 409 Jindabyne NSW 2627
General Email: info@absolutealpine.com.au    Reservations: reservations@absolutealpine.com.au   Local Phone: 02 6451 3888

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